Independent Telecom & Cloud Broker
Every vendor who calls you has exactly one thing to sell.
So the recommendation you get depends entirely on who dialed your number that week.
The Full Stack — Sourced From 200+ Providers
We cover voice, network, security, contact center, cloud, and expense management — sourced across more than 200 providers, at no cost to you, with nothing of our own to push.
Voice & Unified Communications
If your phone system is more than five years old, you're probably overpaying, under-featured, or both. Modern cloud platforms deliver enterprise capability — desk phones, full mobility, auto-attendant, call recording, and analytics — at a fraction of legacy PBX cost. And with carriers actively retiring copper, businesses still on legacy POTS lines for phones, fax, alarms, and elevators are facing rising costs and hard shutoff deadlines. Whether it's a 20-person office or a multi-site deployment across the metro, Gateway runs structured discovery, brings two to three competing proposals, and manages your chosen provider through cutover. You see the same comparison we do, including the pricing, the contract term, and what happens at renewal.
- UCaaS / Hosted VoIP
- Microsoft Teams Voice
- SIP trunking & POTS replacement
- Long distance, toll-free, intl
- AI & voice analytics
- Collaboration & video
- Full mobility, hybrid & remote enablement
- Number porting & migration
- Hardware sourcing or BYOD
- Auto-attendant, IVR & self-service automation
- E911 compliance & location routing
- Number porting & cutover management
Cybersecurity & SASE
The attack surface for SMB and mid-market has expanded faster than most internal IT teams can keep up with. Remote and hybrid work put users outside the firewall permanently, SaaS sprawl scattered company data across dozens of tools nobody inventories, and ransomware crews now treat a sixty-person company as a perfectly reasonable target. Meanwhile every product in the category calls itself a platform, which makes the vendor market harder to read the more of it you see. Gateway reviews your current posture, sorts out what genuinely needs to change first, and brings competing proposals with real pricing, SLAs, and coverage you can compare line for line.
- SASE & zero-trust (ZTNA)
- Managed firewall & MDR
- CASB
- Pen testing & vulnerability
- HIPAA, PCI, SOC 2, CMMC
- Incident response
- Endpoint detection & response (EDR)
- Email security & phishing defense
- Identity, MFA & single sign-on
- Backup & ransomware recovery
- 24/7 SOC monitoring & alerting
- Security awareness training
Network & SD-WAN
The right network is the difference between a business that scales smoothly and one that fights its own infrastructure. Bandwidth is only part of it. What actually determines whether a site performs is how traffic gets prioritized, what happens the moment the primary circuit drops, and whether a carrier can even deliver at that address on the timeline you need. Gateway sources connectivity and SD-WAN architecture matched to your application traffic, geography, and budget, checks serviceability at every location before anyone signs anything, and manages the provider you choose through install and turn-up. Multi-site and mixed-carrier environments are where this pays for itself.
- Fiber, ethernet, dedicated internet
- SD-WAN, SDN, VNS
- MPLS where it still fits
- Broadband, fixed wireless, 4G/5G
- Business continuity & failover
- Direct cloud interconnect
- Multi-site & branch connectivity
- Managed router & edge equipment
- Bandwidth upgrades & circuit consolidation
- Serviceability checks at every address
- Install scheduling & carrier project management
- Cellular & broadband failover
Contact Center & Customer Experience
When calls arrive faster than your team can answer them, and it matters who picks up which one, a phone system stops being enough. Cloud contact center platforms add skills-based routing, live supervisor visibility, quality scoring, and chat, SMS, and email handled in the same queue as voice. AI voice agents now sit in front of all of it, resolving routine calls outright and passing everything else to a person with the context already gathered. The catch is that dozens of platforms all demo beautifully, and the differences that matter only surface under your real call volume and your real integrations. Gateway scopes the requirement, runs competing proposals, negotiates the commercial terms, and manages your chosen provider through go-live.
- Omnichannel — voice, email, chat & SMS
- Skills-based & priority routing
- IVR & conversational self-service
- CRM screen pop & integration
- TCPA-compliant outbound dialers
- Call & screen recording
- Quality management & coaching
- Workforce management & forecasting
- Real-time & historical reporting
- AI agent assist & call summarization
- Speech & sentiment analytics
- PCI & HIPAA-compliant payment capture
Telecom Expense Management
Most companies are carrying waste inside their telecom, mobility, and cloud invoices: expired promotional rates, circuits nobody uses, billing errors, taxation mistakes, and services that were supposed to be disconnected months ago. None of it is dramatic on its own, which is exactly why it survives review after review and rides along on the invoice for years. Gateway builds a full inventory of what you are actually paying for, verifies it against your contracts and against what is genuinely still in service, recovers what has been overbilled, and puts a process in place so the same charges do not quietly reappear next quarter.
- Invoice audit & reconciliation
- Refund recovery
- Contract optimization
- Ongoing monthly review
- Mobility & cloud governance
- Renegotiation support
- Full inventory of circuits & services
- Disconnect verification & zombie circuit cleanup
- Tax & surcharge review
- Renewal & auto-renew date tracking
- Benchmarking against current market rates
- Mobility & wireless line optimization
Cloud, Colocation & Disaster Recovery
Aging on-premise hardware forces a decision most businesses only face every five to seven years: refresh the servers, move to cloud, or land somewhere in between. The right answer depends on your workloads, compliance obligations, and how fast you need to recover after an outage — not on which platform a salesperson happens to represent. Gateway defines the requirement, runs competing proposals across cloud, colocation, and backup providers, negotiates the commercial terms, and manages your chosen provider through migration. Nothing moves until the recovery plan is written down and someone has agreed to own it.
- Public, private & hybrid cloud (IaaS)
- Colocation & data center space
- Backup as a service (BaaS)
- Disaster recovery as a service (DRaaS)
- Microsoft Azure & AWS sourcing
- Managed & virtual private cloud
- Cloud migration planning & sequencing
- Ransomware-resilient immutable backup
- Power, rack space & cross-connect planning
- Recovery time & recovery point objectives
- Recovery time & recovery point planning
- Microsoft 365 & SaaS backup
Not Sure Where to Start?
Tell us what's prompting the conversation — a renewal, a price hike, a stalled migration, a security gap. Gateway will tell you, fast, whether we can help.
Book a CallGet Competing Quotes
Tell us what you're running and we'll bring competing bids from 200+ providers — at no cost to you.
No cost, no obligation. Gateway Telecom Advisors is paid by the provider you select.